Medical Assistant at South Hills School of Business & Technology

Medical Assistant

ABHES Accredited* Two-Year Associate in Specialized Business (ASB) Degree Program
Available at the State College and Altoona Campuses

The Medical Assistant program at South Hills will prepare you to use both administrative and clinical skills in a medical setting. Students learn to perform tasks such as records management and billing, as well as clinical procedures ranging from collecting specimens to administering medication (as state law permits).

Our MA graduates work alongside physicians in a wide variety of settings, including: medical and surgical hospitals, medical offices and clinics, physicians’ offices, outpatient care centers, ambulatory care facilities, and professional schools. Other career opportunities include: electrocardiography technician, phlebotomist, and emergency department technician.

In order to be successful in this program, students must be comfortable working closely with people of all kinds, drawing blood, and handling lab specimens. Additionally, they must demonstrate integrity and respect and embrace change, growth, and learning.

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* The Medical Assistant Associate in Specialized Business (ASB) Degree program is accredited by the Accrediting Bureau of Health Education Schools (ABHES). Upon successful completion of the MA program, graduates are eligible to apply to take the Certified Medical Assistant (CMA) examination through the American Association of Medical Assistants (AAMA).

“One unique feature of our program is that students complete their competencies before their internship. As a result, we receive a lot of compliments from the internship sites, and many of those internships turn into full-time jobs for the students.”

Crystal Douglas, MA State College Main Campus Program Coordinator / Instructor at the State College Main Campus

Objectives and Skills

Through a comprehensive educational training program including attention to theory, practice, and application, students in the Medical Assistant program will develop the knowledge, skills, and attributes:

  1. To prepare the student to function competently at an entry level, principally in a physician’s office or clinic.
  2. To provide adequate information, demonstration, and practice of medical assistant administrative skills for the healthcare field to insure student competency in this area.
  3. To provide adequate information, demonstration, and practice of medical assistant clinical skills for the healthcare field to insure student competency in this area.
  4. To provide adequate information, demonstration, and practice of medical assistant laboratory skills for the healthcare field to insure student competency in this area.
  5. To provide an adequate foundation of knowledge in medical terminology, anatomy and physiology, pharmacology, disease processes and conditions.
  6. To provide an adequate foundation of knowledge and hands on practice to understand proper aseptic techniques, and diagnostic and treatment procedures commonly performed in the physician’s office.
  7. To prepare the student for employment in the health care field, emphasizing the need for maturity, responsibility, and attention to detail that is essential for all health care employees.
  8. To provide the student with information and skills needed to take the CMA (AAMA) exam.

At the completion of this program, the student will be able to:

  1. Communicate effectively and professionally in speech and in writing.
  2. Use appropriate technological tools to assist in the efficient completion of assigned job responsibilities.
  3. Perform administrative duties as assigned in a medical office.
  4. Perform clinical duties as assigned in a medical office.
  5. Conduct themselves appropriately in order to maintain positive working relationships with employers, co-workers, and clients.
  6. Acquire the background knowledge necessary in order to understand historical and current business practices in their field.
  7. Function competently in a business environment, displaying traits of and meeting expectations for a valued employee.
  8. Identify print and electronic resources to continually expand their knowledge and skills through on-going professional development.
  9. Respect confidential information obtained through employment unless legally authorized or required by responsible performance of duty to divulge such information.

Complete Course List

Medical Assistant Course List

Medical Assistant Course List for 2019-20

This program information appears in the 2019-20 school catalog.

TermCourse #Course NameCreditsClock Hours
First TermMD102Anatomy & Physiology I5.560
MD103Anatomy & Physiology I Lab0.510
GE207Applied Psychology in Health Care3.036
GE183Business English I4.060
HI228Introduction to the Health Care Field4.060
MD108Medical Terminology I3.036
PD110Professional Development2.024
Second TermMD106Anatomy & Physiology II5.560
MD107Anatomy & Physiology II Lab0.510
GE184Business English II4.060
GE179Mathematics for Health Care Professionals4.060
MD109Medical Terminology II3.036
CP284Microsoft Word4.560
Third TermGE210Business English III3.560
MA206Clinical Skills4.560
HI226ICD Coding I4.560
Fourth TermHI225CPT-44.048
HI227ICD Coding II4.560
MA103Laboratory Procedures3.560
MD240Medical Administrative Skills I4.560
CP287Microsoft Excel4.560
Fifth TermGE178Human Relations in the Workplace2.536
CD207Job Search Skills2.024
HI229Medical Legal Aspects3.036
MA201Medical Seminar2.536
GE213Oral Business Communications2.024
MD212Principles of Medical Insurance4.560
Sixth TermCD106Career Preparation0.510
CD201Certification Preparation for the Medical Assistant2.021
MA203Medical Assistant Internship11.0330
125.5 Credits1,853 Clock Hours

Careers in Medical Assistant

Our MA graduates work alongside physicians, mainly in outpatient or ambulatory care facilities, such as medical offices and clinics. Other opportunities include:

  • Electrocardiography Technician
  • Phlebotomist
  • Emergency Department Technician

Our students are placed in outstanding internship environments where they have the opportunity to put their classroom experience to work in the real world prior to graduation. We have placed interns at locations including but not limited to:

South Hills Medical Assistant graduates are well-trained and in demand for their skillsets and work ethics. Some of the many locations employing our graduates including but not limited to:

Program Info Sheet

Meet the Faculty

Crystal Douglas

Program Coordinator / Instructor
State College Main Campus

Crystal's Biography

Pam Meister

State College Main Campus

Pam's Biography

Brenda Ream Stover, RHIT CCS CPC

State College Main Campus

Brenda's Biography

Suzanne Feathers

Program Coordinator / Instructor
Altoona Campus

Suzanne's Biography

Mary Prorok

Altoona Campus

Mary's Biography

Program Advisory Committees

State College Main Campus
Member NameJob TitleCompany
Jennifer LongstrethACCESS ManagerGeisinger Gray's Woods
 Shannon HilliardNurse Leader Primary CareMount Nittany Physician Group
 Rian RoanRevenue Cycle ManagerMount Nittany Physician Group
Hannah Killinger, CPCRemote CoderConifer Health Solutions
Laura MossDirctor Revenue CycleMount Nittany Physician Group
Kathy KocetNurse Leader Medical SpecialtiesMount Nittany Physician Group
Ashley ShueyCertified Medical AssistantMount Nittany Physician Group
Mary BresslerOffice ManagerComplete Medical Billing Solutions
Altoona Campus
Member NameJob TitleCompany
Amy ReighardAdministratorBlair Gastroenterology
Anna O'ShallOffice ManagerJohn Anastasi, MD
Ann Marie BombaOffice ManagerENT Associates of Central PA
Carrie MorenoClinical DirectorAllegheny Regional Endoscopy
Deb PeckaOwnerReiki Center for Body and Mind
Kaitlyn Gates-FranksTechnicianUPMC Altoona
Mary AltmanshoferOffice ManagerBert Altmanshofer, DPM & Associates, LTD
Mary MyersOffice ManagerAltoona Ophthalmology Associates
Michelle SmithOffice ManagerPediatric Health Care Associates
Rachel McMullenManagerBlair Orthopedics
Savannah EsmailiMedical AssistantBlair Medical Associates
Toni BissacoOffice ManagerWomen's Laser and Health Care
Gina LecheneMSNUPMC Altoona
Lewistown Campus
Member NameJob TitleCompany
Sherri ArdRegistered Nurse, BSNGeisinger-Lewistown Hospital
Holly BakerRegistered Medical AssistantGeisinger-Women's Health
Andrea BrechbielRegistered Medical AssistantBroad Top Area Medical-Pediatric Care Center
Tracey CarolusTalent AcquisitionGeisinger-Lewistown Hospital
Patricia DavidsonOutreach WorkerThe Primary Health Network
Eric Egelman, DPMPodiatrist/Practice OwnerEgelman Foot & Ankle
Lauren FisherLPN/Health CoachPrimary Health Network
Kirk Gilbert, Ph. D.Science Instructor/Rural Health EducatorPSU Learning Center
Mary Alyce Nelson, MSN, RNAssistant & Director of Clinical Services/ Director of NursingPSU Health Services
Phyllis PalmRegistered NurseRetired-Lewistown Hospital Administrator
Jody PetersLPN/Office ManagerPrimary Health Network
Tiffany WaldenRegistered Medical AssistantMount Nittany Pediatrics
Taylor YetterRegistered Medical AssistantPrimary Health Network
Kenton StuckOwner CEO/RealtorIn Home Services of Central PA

MA Graduates Can Earn a Bachelor’s Degree in Only Two Years with St. Francis University!

South Hills students graduating with the Associate in Specialized Business Degree in Medical Assistant are eligible for a bachelor degree completion program in Healthcare Management or Health Studies through St. Francis University Office of Adult Degree & Continuing Studies.

Finish your Bachelor of Science degree in Healthcare Management or Health Studies in only two years or less through online, weekend, and evening classes in State College or Altoona. South Hills students will be guaranteed acceptance with a 2.0 GPA and up to 64 credits from our HIT program will automatically transfer into the program. Students and alumni may transfer in additional credits through military or other colleges as applicable, accepting up to 98 credits. The customizable curriculum allows you to take as few or as many classes as you want so you can balance work, family, and life. Financial aid is available to those who qualify. This program can also be completed fully online. Both programs are also fully online.

For more information about Bachelor's degree completion, visit the St. Francis website or call the Office of Adult Degree & Continuing Studies at 814-472-3012.