Resources for Current Students

While you are a student at South Hills, you'll use this page as a portal to all the resources you'll need. The list below has links to everything from your student email to the Virtual Library to schedules for regular class times and weather delays — everything you need is just a click away!

Student Complaints or Grievances

Click to View Procedures

South Hills School of Business & Technology's student complaint procedures are designed to provide fair and prompt consideration to any complaint concerning the actions, decisions, or inactions of faculty or staff members. The student should first attempt to resolve the situation with the person whose action is being questioned. If the student does not feel the matter has been resolved, he or she may proceed through the following steps:

  1. Step 1: The student may file a formal, written complaint to the Director or Director of Education within five (5) working days of the incident by filling out the South Hills Complaint, Grievance, Concern form. A copy of this form may be obtained from the Director of Education in State College or Campus Director in Altoona.

    The location Director or Director of Education will investigate the complaint and may conduct a conference with all involved parties in an attempt to resolve the complaint. The student will receive a written response from the location Director or Director of Education within ten (10) working days of receipt of the complaint.
  2. Step 2: If the student is unsatisfied with the response from the location Director or Director of Education, the student may appeal in writing to Paul Mazza, the President. The President may take whatever steps are deemed necessary to resolve the matter and will render a final decision within ten (10) working days. If any complaint is not resolved to the student's satisfaction, the student may forward the complaint to the school's accrediting body (ACCSC) or The Pennsylvania Department of Education.

Students making complaints may not be subject to unfair actions as a result of filing a complaint.


Accrediting Body Complaint Information

Schools accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC) must have a procedure and operational plan for handling student complaints. If a student does not feel that the school has adequately addressed a complaint or concern, the student may consider contacting the Accrediting Commission. All complaints reviewed by the Commission must be in written form and should grant permission for the Commission to forward a copy of the complaint to the school for a response. This can be accomplished by filing the ACCSC Complaint Form. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission. Please direct all inquiries to:

Accrediting Commission of Career Schools & Colleges
2101 Wilson Boulevard, Suite 302
Arlington, VA 22201
(703) 247-4212

A copy of the ACCSC Complaint Form is available at the school and may be obtained by contacting David Schaitkin, Director of Education or online at www.accsc.org.


The Pennsylvania Department of Education Complaint Information

Students have the right to file complaints with the Pennsylvania Department of Education against a licensed school. The point of contact for student complaints is:

Pennsylvania Department of Education
State Board of Private Licensed Schools
333 Market Street
Harrisburg, PA 17126-0333
(717) 783-0333

Text Alerts

Students are strongly encouraged to sign up to receive text alerts for snow days or emergencies. See chart below to sign up for your South Hills location:

  • State College students — text SC to 1-814-699-8533
  • Altoona students — text AL to 1-814-699-8533

You will receive a confirmation text stating that you have opted in to receive texts for the campus you selected.

Powered by Ez Texting. SMS message and data rates may apply.

South Hills News

What Is An Associate of Specialized Technology Degree?

Those who are looking for a way to carve out a path for themselves with a tech degree may wish...
Read More

South Hills School of Business & Technology Holds Spring 2022 Commencement Ceremony

South Hills School of Business & Technology held its Fall Commencement Ceremony for the graduating class of September 2019 at...
Read More

What Can You Do with a Specialized Associate’s Degree in Information Technology?

Everywhere you look, there are computers. Whether in the form of smart phones, tablets, laptops or desktops, these devices are...
Read More

South Hills Takes On the Coronavirus Challenge

Faced with a government mandate to close its physical campus doors in State College and Altoona amid the coronavirus lockdown,...
Read More

South Hills School of Business & Technology’s Altoona Campus Hosts (ISC)² Local Chapter Event

In early February, the Altoona Campus of South Hills School of Business & Technology hosted an International Information System Security...
Read More

South Hills Celebrates Fifty Years of Teaching People, Changing Lives

Founded in 1970, 2020 marks South Hills School of Business & Technology's 50th anniversary. Learn more about the school's history...
Read More

South Hills Students Use New Skills to Complete Photography Project

Students at South Hills School of Business & Technology's Altoona Campus recently completed a portrait photography project from start to...
Read More

South Hills President, Students Invited to Witness Centre County Commissioners’ Proclamation Ceremony

South Hills School of Business & Technology's President and two students were recently invited to represent the school at the...
Read More

South Hills Hosts Student Appreciation Luncheon for Student Club Members

Members of the various student clubs and service organizations at South Hills School of Business & Technology were recently honored...
Read More

Information Technology Program at South Hills Participates In Global Technology Event

The Information Technology Club at South Hills School of Business & Technology's Altoona Campus organized a Local Hack Day event...
Read More