Remote Learning Resources for Students | South Hills School of Business & Technology

Remote Learning Resources

for South Hills Students

As concern grows regarding the spread of COVID-19, we have made the difficult decision to close our physical campus buildings. Fortunately, we are now able to deliver all of our classes fully online to ensure there will be minimal disruption to our students' education. To help you make the transition to distance learning, we’ve compiled a list of hints, tips, and tricks and provided answers to some of the most frequently asked questions.

Student Online Learning Success Tips

  • Make sure you mute your microphone when not talking.
  • Ask and answer questions using chat or use the “raise your hand” feature and unmute yourself when called on.
  • Set up a workspace at home where you will Zoom into classes with as little distraction as possible.
  • Make sure your dress and your background is appropriate if you will have your camera turned on during class (your instructor may ask you to turn it off).
  • Be aware of what you say and what you type on chat because all classes and chats will be recorded. Be appropriate and professional.
  • Attend during the scheduled class times as participation in real-time will enable you to ask questions and participate in discussions.

Distance Learning Tools

Cengage is providing free eBooks to our students in response to the impact of COVID-19. Click here to download instructions on how to access them.

IT Technical Support

Technical Support by Email:  For non-urgent technical support requests, please contact Please be sure to include your name, program, and a clear description of the technical issues you are experiencing.

Technical Support by Zoom Breakout Room:  During the hours of 7:00AM–7:00PM, South Hills support staff will be active and available in a Zoom Chat space if you need more immediate help. Access it here:  Meeting ID: 799 551 398

Online Technology FAQs

1What if I don’t have a camera or a mic?
If you don’t have a camera or mic, that’s okay. You’ll be able to use the chat feature in Zoom to ask questions and give answers and feedback. You don’t need to be seen on camera.
2What if I don’t have speakers?
You will need speakers or headphones to be able to hear in the Zoom meeting. If you don’t have either of those, please let us know ASAP and we can get you that equipment.
3What is the best lighting?
The best lighting is indirect lighting. Light your face from the front with a fairly weak light and avoid pointing the light in your eyes.
4What if I’m using a mobile device?
If you’re using a mobile device, you’ll want to connect to WiFi and to be sure to have your charger available, as your battery can drain quickly.
5What are some basic user controls for my operating system?
Visit Zoom's Attendee Controls in a Meeting help page for complete instructions for using Zoom on any platform.